Frequently asked questions

Rx Fills stands as your all-encompassing health and wellness partner, addressing a wide spectrum of conditions. Our platform facilitates virtual medical consultations and ensures the delivery of high-quality, affordable prescription treatments within the comfort of your home. While specializing in conditions that may cause patient discomfort, Rx Fills extends its services to acute, subacute, and chronic disease care. Our team of US-based doctors conducts comprehensive patient evaluations and prescribes suitable medication therapies. Rx Fills envisions extending accessible, top-tier healthcare solutions to individuals and communities across multiple states. With an expanding range of services, we ensure comprehensive care regardless of insurance coverage, all at a fraction of competitors’ costs. Explore Rx Fills’ offerings and firsthand experience our swift, complimentary shipping and unmatched online convenience.

Choose the therapy required, click on ‘Start My Visit,’ and respond to a brief set of medical questions. Our team of US-based doctors will thoroughly review your provided information and prescribe medications as necessary. Expect to receive feedback from one of our doctors within approximately 24 hours. In certain States, a video consultation or live chat will be necessary. If so, one of our doctors will reach out to you to conduct and finalize your consultation using the required method.

If medication therapy is appropriate, you will be able to purchase it through the Rx Fills platform at far lower costs than other sites and even cheaper than your local pharmacy.

GLP-1 medications are a class of prescription drugs that not only improves blood sugar control but may also lead to weight loss. This class of drugs is commonly called glucagon-like peptide 1 (GLP-1) agonists. Weight loss can vary, depending on which GLP-1 drug you use and the dosage.

Some of the more common side effects include: Nausea, Vomiting, Diarrhea.

Side effects can often be mitigated by correctly titrating your dosage upward, so you’ll want to ensure that you are taking the medication exactly as prescribed by your provider to minimize risk and/or severity of side effects. Anti-nausea medications such as ondansetron (generic Zofran) are also helpful to assist in mitigating nausea.

Low blood sugar levels (hypoglycemia) are a more serious risk linked to the GLP-1 class of drugs. But the risk of low blood sugar levels often only goes up if you’re also taking another drug known to lower blood sugar at the same time, such as sulfonylureas or insulin. The GLP-1 class of drugs isn’t recommended if you have a personal or family history of medullary thyroid cancer or multiple endocrine neoplasia. Lab studies have linked these drugs with thyroid tumors in rats. But until more long-term studies are done, the risk to humans isn’t known. The GLP-1 class of drugs is also not recommended if you’ve had pancreatitis.

It is important to follow the prescribed doses and directions from your provider accurately in order to minimize risk and/or severity of potential side effects. If you have any questions regarding how to properly take your medication once you receive it, please reach out to us before taking for proper guidance from a licensed medication professional. Taking doses other than what is prescribed by your provider may have unintended and potentially dangerous side effects.

If you miss a dosage on your day of the week, please reach out to us before continuing your dosage. You may need to lessen your dosage for your next dose in order to minimize risk and/or severity of potential side effects.

These medications should be stored in the refrigerator between doses. GLP-1 medications are sensitive to temperature and could degrade if not stored properly.

You can take GLP-1 medications at any time during the day, without regard to meals. If your dosage is prescribed to take weekly, you should take your dose on the same day each week.

Please discuss your previous prescription and dosage with your provider during your medical intake process when enrolling and if medically appropriate, your provider will coordinate your dosage accordingly.

We do not accept insurance. We believe an individual’s access to quality care should not depend on a third party’s opinion. Rx Fills has removed the barriers traditional insurers can cause and replaced them with transparency and convenience. Our prices for your doctor consultation and medication are industry-leading and oftentimes cheaper than using insurance.

Yes. Each doctor you interact with is licensed to prescribe medicine and treat patients in the state you live in. This allows you to get the medications you need, on your schedule, hassle-free.

Yes. You can choose to use your local pharmacy and our doctors can send your prescription to them. However, the cheapest pricing and most convenient option will be through Rx Fills’s network of affiliated pharmacies. We cannot guarantee drug pricing at your local pharmacy.

The following pharmacies may fill your prescription based on the therapy and medication:

Manifest Pharmacy — 1018 S. Batesville Road, Greer, SC 29650. Tel: 888-770-4009. Monday-Friday 8:00am-5:00pm EST.

RX Compounding Store — 8950 SW 74th Court, Suite 101, Miami, Florida 33156. Tel: 801-477-9444. Monday-Friday 9:00am-5:00pm EST.

We use MD Integrations https://mdintegrations.com/

https://mdintegrations.com/

You will be billed for your medication when the medication is shipped based on the treatment plan you select.

Yes. We take protecting your information seriously. Please read our Privacy Policy for details.

We treat patients 18 years of age and older. If you are younger than 18 years of age, please seek treatment from a local primary care physician.

In case of an emergency please call 9-1-1.

State regulations require that our medical providers see who we are treating. That is why we may ask you to take a picture of yourself and your photo ID.

Rx Fills offers service in the United States only but based on the therapy and medication being prescribed, there may be restrictions based on state. This will be disclosed and confirmed per therapy and as part of the intake process. In the following states California, Massachusetts, Rhode Island, and Vermont the following physicians will be assigned to you: Dr Jeffrey Shellenberger and Dr Marc Serota.

Rhode Island: Dr Marc Serota MD17024

Vermont: Dr Jeffrey Shellenberger 042.0015585-COMP

California: Dr Jeffrey Shellenberger C160558

Massachusetts: Dr Jeffrey Shellenberger 290752

No. Your medication will ship via Rush No-Contact delivery, a signature is not required.

You can change your method of payment at any time. Login to your Rx Fills account and follow the prompts.

Click on the “Contact us” section of this site and create a ticket. Our team will then review and get back to you to resolve your inquiry.

Once you complete the online visit, you’ll hear back from one of our US-based doctors in 24 hours (some States will require a live chat or video consultation). Orders will then be sent to the dispensing pharmacy and shipped.

Login to your Rx Fills account and update your shipping address at any time. Once your medication is shipped and delivered, you can change your address for all future shipments.

Login to your Rx Fills account and reorder or cancel at any time. You will be contacted before your medication is to be refilled and billed to your credit card. Your medication will then be shipped.

Federal and State law do not allow medication returns. Therefore, all sales are final. If you have a specific concern, please create a ticket in the “Contact us” section and we’ll get back with you.